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For inquiries
In order to make characters viewable, please avoid the use of half-width Japanese katakana and external characters (registered characters).
Inquiries received on our company's holidays such as weekends and holidays and the year-end and New Year holidays will be handled on the next or later business day.
Depending on the inquiry, it may take some time to respond.
Depending on the inquiry, we may answer by telephone, fax, etc.
The reply email from us will be sent to you personally. Please refrain from using it for other purposes without our permission.
When making inquiries, our "Terms of Use" will be applied. Sending a message to us is regarded as agreement to these terms.
For details, please refer to our "Terms of Use".
Handling of personal information
Personal information entered by customers will be used to the extent necessary to respond to inquiries.
Inquiries may be processed into statistical data so that individuals cannot be identified, and then used to improve the service. Please note.
Depending on the content of your inquiry, we may contact you by phone, etc. in addition to e-mail in order to respond appropriately. Please note.
We protect your personal information from unauthorized access, use and disclosure.